IT support team is always there to support you in all your technical issues, Please make sure you are able to describe the nature and urgency of your incident or request, and be ready to give the team as much information as you can :

  • What technology has failed or is not working as expected.
  • What were you doing at the time this occurred.
  • Any other symptoms or information you can provide to help the team to quickly resolve your issue.

How To Contact IT ?

Helpdesk It’s a self service Portal that you can log your issue and our team will contact you

Direct Mail You can send an email to and a ticket will be logged automatically on our system

Direct Call You can call the IT Solution Centre on 

+62811xxxxxx ( TBA )